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Privacy Notice

Maintained by HabjoshTech Ltd., publisher of MedSure AI.

This Privacy Notice explains how HabjoshTech Ltd. ("we", "us") collects, uses, protects, and retains personal information submitted through the MedSure AI website, demonstration request form, and the MedSure AI platform. It is written to align with Kenya's Data Protection Act, 2019, and reflects the practices we apply as the app owner.

1. Information we collect

  • Organization details you provide (facility name, type, county, bed count, claims volume, current HMIS, insurers).
  • Contact details of the person submitting the request (name, job title, department, email, phone, preferred contact method).
  • Demonstration preferences (requested modules, preferred date/time, attendees, notes).
  • Technical metadata (browser user-agent, submission timestamp) used for security and abuse prevention.

2. How we use your information

  • To evaluate your request and schedule a personalized MedSure AI demonstration.
  • To communicate with you regarding your evaluation, follow-ups, and product materials you have asked for.
  • To provision demonstration or trial access, when granted, and to support you during the evaluation.
  • To improve MedSure AI's functionality, reliability, and security.

3. No patient-identifiable information at request stage

The demo request form is not intended to receive patient-identifiable information. Please do not paste, attach, or upload patient records at this stage. If personally identifiable health information is shared later during the evaluation, we handle it under a separate data-processing arrangement agreed with your organization.

4. Legal basis

We process the information you submit on the basis of your consent (indicated by the consent checkboxes on the form) and our legitimate interest in evaluating enterprise demonstration requests.

5. Sharing

We do not sell your information and do not disclose it to third parties except: (a) to service providers who help us operate the platform under confidentiality obligations, (b) where required by applicable law, or (c) with your explicit consent.

6. Retention

Demonstration request data is retained for as long as necessary to evaluate and follow up on the request, and thereafter for a limited period to meet legitimate business and legal requirements. You may request deletion at any time (see contact below).

7. Your rights

Under Kenya's Data Protection Act, 2019 you may request access to your personal data, correction of inaccurate data, deletion, restriction, portability, or object to processing. Contact us using the details below and we will respond within a reasonable period.

8. Security

We apply administrative and technical safeguards, including access controls, transport-layer encryption, and audit logging. No system can be guaranteed 100% secure, but we work continuously to reduce risk.

9. Updates

We may update this notice from time to time. Material changes will be reflected on this page.

Contact us

For privacy questions or data-subject requests, email info@habjoshtech.co.ke or call +254 726 251 152. HabjoshTech Ltd., Nairobi, Kenya.